As Bastyr employees, most of us can appreciate the quality of care and communication offered by the faculty and student clinicians at Bastyr Center. It's nice to know that most clinic patients agree, and that in fact, BCNH is exceptional among our peers in these areas. Earlier this month, the Puget Sound Health Alliance released the results of a recent patient satisfaction survey. Not surprisingly, we're very proud of the results, so we have been spreading the word through varied media channels.
From the press release:
According to the Puget Sound Health Alliance, the initiative, called Your Voice Matters,
marks the first time any organization in Washington state has asked
patients about their experience of care in the primary care setting.
Then it compared the results of 40 other medical groups with clinics in
156 locations across Puget Sound. Bastyr Center was one of only three
medical groups to score above 90th percentile on all four of the
publicly reported measures.
Read the whole thing.
Here's a table from the report that shows our numbers compared with the Puget Sound average and 90th percentile:
Well done, clinic faculty, staff and student clinicians!

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